Services A to Z
An alphabetical index of public service guides on this website. For applications and payments, follow the official links on each guide.
Showing 52 services. You can also filter by topic or organisation, popular services, or browse topics.
A
- Application for Provisional Driving License (PDL)Find out how to get a provisional driving licence (PDL) before you start driving lessons on public roads in Kenya. This guide outlines requirements, fees, and timelines for learner drivers.
- Application for a Smart Driving LicenseFind out how to convert your old paper driving booklet or temporary interim licence into a secure biometric Smart Driving Licence. This guide covers booking appointments, biometric processing, and collection rules.
- Apply for a Kenyan Electronic Travel Authorisation (eETA)Find out how to apply for an Electronic Travel Authorisation (eTA) before entering Kenya as an international visitor. This page covers application rules, processing fees, required documentation, and unified East African tourist options.
- Apply for a Kenyan work or investor permitFind out how to apply for an official Kenyan Work Permit (Class D for employment) or an Investor Permit (Class G). This page covers statutory requirements, verification documents, processing timelines, and annual fees on eCitizen.
- Apply for a Public Service Vehicle (PSV) badgeFind out how to apply for or renew a Public Service Vehicle (PSV) driver or conductor badge in Kenya. This page outlines the costs, licensing rules, and mandatory background clearances required.
- Apply for a certificate of no impediment to marriageFind out how to get a Certificate of No Impediment to Marriage from the Registrar of Marriages in Kenya. This page covers mandatory vetting timelines, single status verification documents, and processing costs for Kenyans marrying abroad.
- Apply for a civil marriage certificateFind out how to submit a notice of marriage and legally register a civil union at the Registrar of Marriages office in Kenya. This page covers mandatory 21-day public notice rules, required identity documents, and fixed government fees on eCitizen.
- Apply for a commercial road service licence (RSL)Find out how to apply for or renew a Road Service Licence (RSL) for public transport and commercial transport vehicles in Kenya. This page outlines regulatory compliance rules, SACCO routing, and application costs.
- Apply for a duplicate logbookFind out how to get a duplicate vehicle logbook if your original certificate of registration is lost, stolen, or completely defaced. This page outlines processing costs, mandatory documents, and security requirements.
- Apply for a first-time adult passportFind out how to apply for your first ordinary Kenyan electronic passport (e-passport). This page covers the mandatory biometric steps, passport booklet sizes, fees, and required documents on eCitizen.
- Apply for a first-time child passportFind out how to apply for an ordinary ordinary Kenyan electronic passport (e-passport) for a minor under the age of 18. This guide covers mandatory parental consent rules, fees, and required documents.
- Apply for a student, special, or dependant passFind out how to apply for temporary passes in Kenya, including a Student Pass for international education, a Special Pass for short-term work assignments, or a Dependant's Pass for family members. This page covers fees, processing times, and eligibility rules on eCitizen.
- Apply for a tax compliance certificate (TCC)Find out how to apply for and download an official Tax Compliance Certificate (TCC) in Kenya. This page covers eligibility checks, active tax obligations, and verification tools on iTax.
- Apply for an East African Community (EAC) passport or emergency travel documentFind out how to apply for a regional East African Community (EAC) electronic passport or secure a one-way Emergency Certificate if you are stranded abroad. This page covers fees, eligibility rules, and travel boundaries on eCitizen.
- Apply for an official company search (CR12)Find out how to request an official company search to obtain a CR12 document in Kenya. This guide covers processing costs, required information, and verification metrics issued by the Registrar of Companies on eCitizen.
- Apply for an official land search or check encumbrancesFind out how to apply for an official land search certificate, track transaction histories, or check for legal encumbrances and caveats in Kenya. This page covers costs, requirements, and validation steps on the Ardhisasa platform.
- Apply for land subdivision, amalgamation, or sectional property registrationFind out how to partition a single large plot into smaller lots, combine adjacent land parcels, or register independent titles for individual units and apartments under the Sectional Properties Act. This guide covers mandatory physical planning steps, registered surveyor rules, and processing fees on Ardhisasa.
- Apply for late registration of a birthFind out how to apply for a birth certificate if the birth was not registered within the standard six-month window in Kenya. This page covers vetting procedures, mandatory supporting papers, and late application processing fees.
- Apply for vehicle number platesFind out how to apply for vehicle number plates in Kenya, including the mandatory new generation digital plates, standard replacements, or personalized custom plates. This guide covers fees, step-by-step requirements, and physical collection rules.
- Apply for your first full driving licenceFind out how to apply for an Interim Driving Licence after passing your official NTSA driving test. This guide details the step-by-step verification, fees, and rules for new drivers.
B
- Book a motor vehicle safety inspectionFind out how to schedule a mandatory motor vehicle safety inspection with the NTSA. This guide covers booking timelines, appointment slots, inspection fees, and legal requirements for commercial and private vehicles.
- Book your driving testFind out how to book your official NTSA practical and theoretical driving examinations in Kenya. This guide outlines mandatory prerequisite steps, test booking fees, and what to expect on exam day.
C
- Change your company directors or shareholding structureFind out how to officially add or remove company directors, accept resignations, transfer shares, or update shareholder listings in Kenya. This page covers mandatory legal forms, processing fees, and registry workflows on eCitizen.
- Check vehicle details and history (Copy of Records)Find out how to perform an official motor vehicle search to verify the registration history, legal ownership, and encumbrances of any vehicle in Kenya. This page covers fees, processing times, and report parameters on eCitizen.
D
- De-register a motor vehicleFind out how to permanently remove a motor vehicle from the official NTSA records in Kenya. This guide covers the cancellation rules for written-off, scrapped, or exported cars.
- Declare dual citizenship or regain Kenyan statusFind out how to formally declare your dual citizenship status or apply to regain your Kenyan citizenship if you previously renounced it under old legal frameworks. This page covers mandatory declaration timelines, processing fees, and required document uploads on eCitizen.
- Declare passenger luggage or register a temporary vehicle importationFind out how to submit a mandatory F88 Passenger Declaration form before arriving at Kenyan airports or cross-border points. This guide also covers processing a Temporary Importation of Motor Vehicles (TIMV) pass for foreign-registered vehicles.
F
- File your business turnover tax (TOT) or rental income tax returnFind out how to submit monthly Turnover Tax (TOT) for small business enterprises or declare Monthly Rental Income (MRI) tax for residential property landlords. This guide covers rates, calculation metrics, and monthly deadlines on iTax.
- File your company annual return and beneficial ownership informationFind out how to submit your mandatory yearly company annual return and declare beneficial ownership disclosures on eCitizen. This guide covers compliance deadlines, penalties, and required filings to maintain active status with the Registrar of Companies.
- File your individual income tax return or Nil returnFind out how to submit your annual individual income tax return or file a Nil return in Kenya. This page covers P9 employment forms, deadlines, penalty costs, and step-by-step instructions on the iTax portal.
G
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P
R
- Register a birth and apply for a birth certificateFind out how to register a newborn child, apply for an official birth certificate, and secure a Maisha Namba (Unique Personal Identifier) in Kenya. This page covers current timelines, fees, and processing procedures on eCitizen.
- Register a birth occurring abroadFind out how to register the birth of a child born to Kenyan parents living in a foreign country. This page covers mandatory document apostilles, processing fees, and consular application steps on eCitizen.
- Register a customary or religious marriageFind out how to legally register a traditional customary marriage or a union solemnized by religious leaders (Christian, Hindu, or Islamic) in Kenya. This page covers registration timelines, required files, and statutory fees on eCitizen.
- Register a death and apply for a death certificateFind out how to officially register a death and apply for a death certificate in Kenya. This page covers mandatory notification timelines, processing fees, and documentation rules for deaths occurring locally or abroad.
- Register a private limited company (Ltd)Find out how to incorporate a private limited company (Ltd) in Kenya. This page covers mandatory shareholder requirements, model articles, KRA PIN linking, and the flat incorporation costs on eCitizen.
- Register a public limited company (Plc), partnership (LLP), or foreign branchFind out how to register a Public Limited Company (Plc), a Limited Liability Partnership (LLP), or establish an international Foreign Company Branch in Kenya. This page covers corporate rules, fees, timelines, and compliance requirements on the eCitizen BRS portal.
- Register an adoption order and entryFind out how to register a formal High Court adoption order and apply for an entry in the Adopted Children Register in Kenya. This page covers legal timelines, processing fees, and documentation rules to secure a child's new legal identification certificates.
- Register an imported or new vehicleFind out how to complete the initial legal registration for a newly manufactured or foreign-imported motor vehicle in Kenya. This page covers custom clearance details, required ownership documents, and NTSA portal entry steps.
- Register as a Kenyan in the diaspora or legalise documentsFind out how to register your presence with the nearest Kenyan Embassy while living abroad, verify or attest academic and legal documents, and process out-of-country fingerprints for DCI Police Clearance certificates.
- Register as a foreign national or extend a visitor stayFind out how to register as a resident foreign national (Alien Card) or extend your visitor stay duration beyond the initial time granted at the port of entry. This page covers mandatory 90-day timelines, processing fees, and compliance rules on eCitizen.
- Register for a KRA PIN or update your profile recordsFind out how to apply for a new individual or corporate KRA PIN, reprint an active certificate, or submit changes to update locked emails, phone numbers, and tax obligations on iTax.
- Register or discharge a property charge, mortgage, or caveatFind out how to formally register a land title deed as security for a loan, lift a bank mortgage once a loan is fully cleared, or lodge a protective legal caveat on a property. This guide covers mandatory land registry rules, documentation checklists, and processing fees on Ardhisasa.
- Renew or replace a passportFind out how to renew an expired Kenyan passport, replace a booklet with filled visa pages, or apply for a replacement if your passport is lost, stolen, or mutilated. This page covers fees, processing times, and mandatory police abstract protocols on eCitizen.
- Renew your driving licenceFind out how to renew your Kenyan driving licence for a 1-year or 3-year validation period. This page covers costs, renewal eligibility, and instant portal generation steps.
- Replace a lost or damaged driving licenceFind out how to get a replacement driving licence if your physical card or booklet is lost, stolen, or defaced. This guide covers mandatory police abstracts, processing fees, and application steps.2. Key Service Metrics
- Replace or amend a birth certificateFind out how to get a duplicate copy of a lost or damaged birth certificate, correct spelling errors, or update particulars through re-registration in Kenya. This guide outlines the fees, forms, and legal requirements on eCitizen.
S
T
- Transfer land ownership or apply for a replacement title deedFind out how to formally transfer land ownership from a seller to a buyer or apply for a replacement title deed if your original document is lost or destroyed. This guide covers mandatory statutory steps, land board clearances, and fixed fees on Ardhisasa.
- Transfer motor vehicle ownershipFind out how to legally transfer the ownership of a motor vehicle from a seller to a buyer in Kenya. This page guides you through the two-step verification process, costs, and tax requirements on eCitizen.