Terms and conditions

By using CitizenGuide.KE, you agree to these terms. Please read them carefully.

CitizenGuide.KE is an independent website. It is not run, funded or endorsed by the Government of Kenya.


What this website does

CitizenGuide.KE is a directory of the Kenyan government. It brings together information about government institutions, leaders, laws and public services in one place.

We do not provide official government services. We do not process applications, accept payments, or issue official documents.

For official government services, use the eCitizen portal (opens in a new tab).


Accuracy of information

We get our information from official public sources, including the Kenya Gazette, parliamentary records, and government reports.

We try to keep this website up to date, but we cannot guarantee that all information is accurate or current at all times. Government structures change, and there may be a delay between an official change and our update.

If you need to rely on information for legal or official purposes, always check the original source.


Acceptable use

You may use this website for lawful purposes. You must not:

  • use the website for anything illegal
  • share false or misleading information from this website
  • try to hack, damage, or disrupt the website
  • copy large amounts of content without permission

Using our content

The design and layout of this website belong to CitizenGuide.KE.

The information we publish comes from public sources. Acts of Parliament, court judgments, and government reports are in the public domain and can be used freely.

You may link to this website from other websites. If you want to copy or reuse our content, please contact us first.


Our responsibility

This website is provided "as is". We do our best to keep it working, but we cannot guarantee that it will always be available or error-free.

To the fullest extent permitted by law, CitizenGuide.KE is not responsible for any loss or damage that results from using this website or relying on its content.


Links to other websites

This website contains links to other websites, including official government portals. We are not responsible for the content or privacy practices of those websites.

When you click a link to another website, you should read that website's terms and privacy policy.


Law that applies

These terms are governed by the laws of the Republic of Kenya. Any disputes will be handled in Kenyan courts.


Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page.

If we make significant changes, we will try to let you know through the website.

Last updated: 2 July 2026