1. Home
  2. Contact

Contact Us

Submit feedback, report directory errors, or suggest supplementary public institutional logs for CitizenGuide.KE.

CitizenGuide.KE is an independent citizen-facing informational platform. It is not an official outlet of the Government of Kenya, and does not process direct transactional service applications.

How we handle inquiries

You can utilize this communications desk to file notifications regarding:

  • Directory Errors — Reporting outdated data rows, missing ward records, or broken legislative links.
  • Improvement Suggestions — Proposing new semi-autonomous agency registries (SAGAs) or dataset tracking additions.
  • Accessibility Logs — Flagging high-contrast failures, keyboard loop breaks, or missing screen-reader aria labels.

Send an online message

We will only use this to respond to your verification request.
Please include specific table references, column references, or link URL tracks.

Alternative communication options

  • Electronic Mail: info@citizenguide.ke
  • Public Issue Tracking: Structural updates and feedback loop summaries can be inspected on our version control repositories (coming soon).

Important: We cannot provide official state services, immigration credentials, or legal processing support. To process applications or execute official payments, visit the authorized national portal directly via the eCitizen Gateway.

Is this page useful?