Huduma Centres
Huduma Centres are government one-stop service centres where you can access many public services in person, often with staff assistance. They complement online services such as eCitizen.
We list 59 Huduma Service Centres across 47 counties — including 21 with extended hours. Find a centre near you
What you can typically do
Available services vary by centre and over time, but commonly include identity and registration services, selected business services, and support for digital applications that still need biometrics or document checks.
Always confirm which services your local centre offers before you travel. Bring original documents and copies as required for the service.
How Huduma relates to eCitizen
Many services start online on eCitizen. A Huduma Centre may help you complete steps that cannot be finished fully online, or assist people who need help using digital systems.
Paying an unofficial “broker” outside the centre does not replace official fees and can expose you to fraud. See scams and fake websites.
Opening hours
According to Huduma Kenya (opens in a new tab):
- Standard hours — typically 8:00 am to 5:00 pm (38 centres in our directory)
- Extended hours — typically 7:00 am to 7:00 pm (21 centres)
Hours can change for public holidays or local arrangements. Confirm before you travel.
Finding a centre
Centres are listed by Huduma operational region and by county. Use search or filters to find an address near you.
Browse all Huduma Centre locations
Centres with extended hours · Official Huduma Kenya centres list (opens in a new tab)
Start with our eCitizen guide for online applications (it links to the official portal), then attend a centre if instructed.
Tips for your visit
- Check which documents and fees apply to your service
- Arrive early where queues are long
- Use only official payment points
- Keep application reference numbers and receipts
- Ask staff about accessible or priority arrangements if you need them
County services
Not every county licence or local payment is handled at Huduma Centres. Some services remain with county offices or county digital portals. See county vs national government.
CitizenGuide.KE does not operate Huduma Centres and cannot book appointments on your behalf. Official information: Huduma Kenya (opens in a new tab).
Published: 1 January 2025 • Last updated: 8 August 2026
This information is regularly reviewed to ensure accuracy.