Accessibility statement for CitizenGuide.KE
CitizenGuide.KE is committed to making this website accessible, in accordance with public sector digital accessibility design regulations.
Compliance status
This website is built using the open-source GOV.UK Frontend style core library, which has been extensively audited for assistive compatibility. Most user paths on this platform satisfy core digital accessibility features, including:
- Full semantic HTML structures and a logical, non-skipping heading hierarchy.
- Sufficient color contrast parameters across all default background tokens and link text elements.
- Complete, mouse-free keyboard navigation support using structured focus outlines.
- Descriptive, context-aware hyperlink anchor titles instead of generic “click here” labels.
- Properly labeled form entry fields, select controls, and error disclosure panels.
Non-accessible content and limitations
While we optimize layouts for universal access, some specific limitations may exist within secondary resource dockets:
- Historical PDF Documents — Some official legal dispatches, historic budget estimates, or old Gazette notice scans might lack text screen-reading tags or structural tables.
- Faceted Search Toggles — Live-filtering interactions on our tables include aria-live status announcers, but certain screen readers may experience tracking delays during heavy database queries.
- Third-Party Outlets — External hyperlink target portals (such as the official eCitizen gateway or ministerial systems) are completely outside our code control.
Requesting alternative formats
If you require a piece of data, a local ward ledger, or an executive document in an alternative format like large print, an uncompressed text block, or a plain CSV sheet:
- Email us via the active support framework on our Contact page.
- Specify the exact table row context, target URL string, and your desired layout format.
We review submissions and make reasonable efforts to dispatch processed data within standard administrative review timelines.
Reporting accessibility problems
We continuously audit our design templates to improve assistive browsing. If you identify an element that lacks contrast, breaks keyboard tab loops, or fails to report clear screen-reader alt text labels, please let us know:
Contact us to report an accessibility problem →
Technical information
The technical architecture of this site runs on a Next.js framework paired with compiled GOV.UK Frontend stylesheet modules. Layout structures are verified against standard assistive software stacks, including VoiceOver, NVDA screen readers, and HTML markup validation tools.